Bugs

Worked fine the first time I used it. However, the the second time it’s giving me this error message: "Unfinalized audition found at 00:00:00.00. Please finalize all auditions before exporting Final Cut XML.” There’s no unfinalized audition at 00:00:00:00 or anywhere else in the cut. I tried deleting and reinserting shots at the start of the project but the error message remains. I tried going on their website. They do have a forum but for some reason, it rejected my gmail email address as “not able to receive email,” so I can’t log on to get help. There is no other form of customer support — no email address, no phone number. It’s a basically a virutal company. So, I had to post here. It would be better if they had easier accessibility to sort out issues.

K Tut about X2ProLE Audio Convert